FAQs
Frequently Asked Questions
📦 How do I track my order?
You can track your order by visiting our Track Order page and entering your order number and email address.
🚚 What is your shipping policy?
We offer free shipping on orders above ₹999. Standard delivery takes 5-7 business days. Check our Shipping Policy for more details.
💎 Is your jewellery authentic?
Yes! All our jewellery comes with authenticity certificates. We use genuine materials and follow strict quality standards.
🔄 What is your return policy?
We accept returns within 7 days of delivery for unused items in original packaging. Read our Return Policy for complete details.
💳 What payment methods do you accept?
We accept all major payment methods including Credit/Debit Cards, UPI, Net Banking, Wallets, and Cash on Delivery (COD).
📏 How do I find my ring size?
Check our Size Guide for detailed instructions on measuring your ring size at home.
💬 How can I contact customer support?
You can reach us via:
📧 Email: support@glovi.com
📞 Phone: +91 9876543210
💬 WhatsApp: Chat button in footer
Or visit our Contact Us page.